[Virtual] Three Day Seminar: Tools & Techniques III: Audit Manager

Course Code:
CPE Hours:
Course Start Date:
May 18, 2020
Course End Date:
May 20, 2020
9.00 AM - 5.00 PM
Registration Deadline :
May 11, 2020
Level of course:
Level 2
Chng Seh Chong
Competency areas:
Internal Audit Delivery [IAD]
Course venue:

Virtually via Zoom

Course fee (IIA/ ISACA member):
(Inclusive of GST)
Course fee (non-member):
(Inclusive of GST)
Other Memberships valid for discount:
10% off non-member rate for ISCA and ACCA member
Lunch Provided:
Tea Break:
Course Overview:

NTUC members enjoy 50% unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP (Union Training Assistance Programme).
Terms and conditions apply.
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SSG Approved (Funding for Employer Sponsored Training)
Funding for self-sponsored or Eligible employer-sponsored training is available under the SSG Training Grant for participants who are Singaporeans and PRs.
here for more details on various schemes.

Master the skills necessary to manage audit teams with efficiency. This course provides new managers with the tools needed to effectively manage audit teams, while exploring the life cycle of an audit from an audit manager’s perspective.

During this course, you will examine and practice the skills needed to lead as a manager by learning how to supervise and develop an audit team, manage change, and effectively manage relationships with not only your team, but also with the CAE, executive management, and the audit committee.

This course is designed for internal auditors with more than 5 years’ experience and/or those developing into becoming a Audit Manager

Course description :

• Identify the mission of internal audit and the audit model as they relate to the audit manager role.
• Identify the internal control environment and risk in the control environment.
• Compare the roles and responsibilities of the board of directors and the audit committee, and executive management and management-level committees.
• Identify the audit engagement responsibilities of an audit manager.
• Identify audit manager responsibilities for audit planning, including defining the audit plan, setting the audit budget, resources, and schedule, project management tools, and reviewing the risk assessment, risk matrix, and internal controls.
• Identify audit manager responsibilities for audit fieldwork, including effective monitoring and feedback, and root cause analysis.
• Identify audit manager responsibilities as they relate to audit reports and audit wrap up.
• Identify the QAIP Framework and the formal quality assurance standards that the internal audit function is required to follow.
• Identify key concepts necessary to supervising and developing staff.
• Identify leadership skills necessary for audit managers
• Identify strategies necessary for managing change effectively.
• Identify strategies necessary for managing relationships and marketing the internal audit function from an audit manager perspective.
• Identify innovative problem solving techniques.

Overview of the Audit Model
• Mission of internal audit
• The audit model

Overview of the Internal Control Environment
• Control terms
• COSO Framework
• SOX overview
• Risk in the control environment
• Enterprise risk management

Audit Governance, Roles & Responsibilities
• Governance
• Audit governance roles and responsibilities
• Qualifications of audit team members (by level)
• Mission statement, vision statement, and audit charter
• Audit manager responsibilities during the engagement
• Independence and reporting relationships

The Audit Cycle – Audit Planning
• Defining the audit plan
• Applicable Standards
• Setting the audit budget, resources, and schedule
• Project management tools
• Reviewing the risk assessment, risk matrix, and internal controls

The Audit Cycle – Audit Fieldwork
• Workpapers and workpaper attributes
• Applicable Standards
• Standardized workpapers
• Audit review steps
• Effective monitoring and feedback
• Root cause analysis
• Strategy for presenting audit finding

The Audit Cycle – Audit Report & Wrap Up
• Preparing and reviewing the audit report
• The exit conference
• Reviewing and closing out the audit project
• Feedback from audit customers
• Common audit survey questions

Quality Assurance & Improvement Program
• What is a QAIP?
• Applicable Standards
• The QAIP Framework
• Five characteristics of a successful QAIP
• Reporting the results of a QAIP
• Balanced scorecards

Supervising and Developing Staff
• The hierarchy of needs
• Motivation and the outcome of human interaction
• Manipulators vs. motivators
• Managing conflict
• Changing behavior
• Effective monitoring and feedback
• Performance reviews
• Mentoring to provide guidance

Leadership Skills
• Becoming a leader and a manager
• Leadership skills for managers
• Managing vs. leading
• Characteristics of an effective leader
• Challenges of a leadership role
• What type of leader are you?
• Leadership identification tools

Managing Change
• The Change Model
• The effects of change
• The TACTFUL Approach
• Dealing with change
• Communicating change to the client
• Communicating results and criteria
• Communicating change – Additional concepts

Managing Relationships and Marketing Internal Auditing
• Internal auditing’s role in an organization
• Typical internal audit functions
• Internal audit and external auditors
• Internal auditing and outsourcing, co-sourcing, and partnering
• Promoting the internal audit function
• Communicating with the audit committee

Innovative Problem Solving
• Defining innovative problem solving
• Innovative thinking
• The innovation process
• Steps in the innovation process
• Creative problem solving

There will be an assessment component towards the end of Day 3 to assess participants’ understanding of the concepts through a sit-down test.
For participants who do not achieve an overall pass will be able to request for a re-assessment within 14 working days from the last day of the course. Re-assessment will only be allowed once.

Mr Chng Seh Chong was employed in Shell for 20 years where he assumed various finance positions including roles in internal audit, SOX and SAP implementation projects. He was chief audit executive responsible for internal audit and risk management at Millennium & Copthorne International and STATS ChipPAC Limited. He reported to the audit committees of these companies which are listed on the London Stock Exchange and SGX respectively. He was a governor of IIA Singapore in 1996 - 1998 and elected vice president in 1998 - 2000 and then president in 2000 - 2002. He is a fellow member of the Institute of Chartered Accountant (England & Wales). He is also a member of the national working groups for ISO 31000 on risk management and ISO 19600 on compliance management system standards.line

Make the payment of your registration fees via PayNow/PayLah! transfer by following the steps below:


1. Upon completing your registration, proceed to payment and select the “Cheque/Fund Transfer” option.
2. Login to Internet Banking or Mobile Banking.
3. Scan our corporate PayNow/PayLah! QR code.
4. Verify our UEN number (S76SS0058D) and release funds.
NOTE: Kindly include the details below under the UEN/Bill Reference Number (text limit of up to 25 characters).


5. Once payment is made, please print screen the transaction and email to iia-academy@iia.org.sg for our tracking purposes.

Please refer to PayNow and PayLah! for more information.line

Group Discount
Register as a group of 4 or more participants for the same course and enjoy a 10% group discount!
Applicable for participants from the same company registered within the same day. Discount will be indicated and processed on a single invoice.

Terms and Conditions
1. Registered participants will be liable for the full fee even in the event of non-attendance.
2. A processing fee of $100 will be imposed for any cancellation. Cancellation must be submitted in writing 7 days prior to the event date and subject to IIAS’s approval. Substitutions will be permitted and conditions will apply.
3. All registrations must "Proceed to Payment" to complete registration. Full payment must be received prior the course commencement.
4. Contact Person will be notified VIA EMAIL upon successful registration of the course.
5. Complimentary parking will be provided on a first-come-first-served-basis.
6. IIAS reserves the right to revise the programme as necessary.
7. IIAS reserves the right to cancel or postpone the training should the minimum class size is not met.line


A system generated email will be sent upon successful registration of the mentioned seminar.
Once the course is confirmed, an email confirmation will be sent to the registrants’ contact email addresses 1 week prior to the course commencement date
If you do not receive any email notification regarding your course registrations, please call IIA Academy at 6324 9029

Registration Closed.