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Two Day Seminar: Building a Sustainable Quality Program

Course Code: IPPF412 CPE Hours: 16
Course Start Date: March 12, 2019 Course End Date: March 13, 2019
Time: 9.00 AM - 5.00 PM Registration Deadline : March 05, 2019
Level of course: Level 2 Trainer: Jacqueline Liau
Competency areas: International Professional Practices Framework [IPPF] Course venue: M Hotel Singapore/Oasia Hotel Novena
Course fee (IIA/ ISACA member): $845.30 (Inclusive of GST) Course fee (non-member): $1070 (Inclusive of GST)
Other Memberships valid for discount: 10% off non-member rate for ISCA and ACCA member
Lunch Provided: Yes Tea Break: Yes
Course Overview:

UTAP APPROVED COURSE
NTUC members enjoy 50% unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP (Union Training Assistance Programme). Terms and conditions apply.
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INTRODUCTION
An internal audit activity demonstrates its commitment to quality by meeting the expectations of its stakeholders while continuing to improve the effectiveness and efficiency of its operations. A successful quality assurance and improvement program (QAIP) is crucial to achieving this goal.

Building an effective QAIP is similar to establishing a total quality management program, where products and services are analyzed to verify they meet stakeholder expectations, operations are evaluated to determine their efficiency and effectiveness, and practices are assessed to confirm their conformance to standards. Once the QAIP has been established, sustaining it requires leaders who are responsible for setting the proper tone in support of quality.

This course will help you learn how to build and maintain an effective QAIP, leading to a successful external quality assessment.

WHO SHOULD ATTEND
Participants should have 3-5 years' experience in internal audit.

PREREQUISITES
• An understanding of the International Standards for the Professional Practice of Internal Auditing.
• Some awareness or familiarity with the QA Manual and activities is recommended but is not required.


Course description :

LEARNING OUTCOMES
What you will gain from this course:
• Identify the Standards related to building a sustainable quality program.
• Identify the Core Principles and associated Standards related to building a sustainable quality program.
• Identify opportunities to improve the quality and value of internal audit services.
• Demonstrate the ability to build the two key components of an effective QAIP: ongoing and periodic assessments.
• Demonstrate the ability to develop a QAIP that exemplifies quality and continuous improvement.

COURSE OUTLINE
Quality Standards and Recommended Guidance
• Interpret both mandatory and recommended guidance in the IPPF regarding establishing a quality assurance and improvement program (QAIP).
• Discuss key concepts of Standard 1300.
• Clarify key elements of the Practice Guide “Quality Assurance and Improvement Program.”

Quality Assurance Process Model
• Explain the quality assessment process model and use its related tools as described in the Quality Assessment Manual published by The IIA to identify areas of focus for a quality assurance and improvement program (QAIP).
• Clarify the purpose of the quality assessment process model’s four segments: Internal Audit Governance, Internal Audit Staff, Internal Audit Management, and Internal Audit Process
• Contrast the purpose and use of the quality assessment process tools — planning guides, surveys, interview guides, and programs.
• Identify any possible areas of focus for a quality assurance and improvement program QAIP.
• Highlight key areas of focus for a QAIP, based on survey responses.

Quality Assurance – Internal Audit Process
• Design an ongoing quality assessment of internal audit process.
• Interpret IPPF guidance related to quality assurance of internal audit processes.
• Apply the planning guide to identify and prioritize any gaps related to quality assurance of internal audit processes by performing a self-assessment involving the relevant IPPF guidance.
• Clarify the relevant criteria for assessing conformance to the IPPF guidance related to quality assurance of internal audit processes.
• Developing the key elements of an ongoing monitoring review process that you can implement in your internal audit activity.

Quality Assurance – Internal Audit Staff
• Design a periodic quality assessment related to internal audit staffing.
• Interpret IPPF guidance related to quality assurance of internal audit staffing.
• Applying the planning guide to identify and highlight any gaps related to quality assurance of internal audit staffing by performing a self-assessment involving applicable IPPF guidance.
• Clarify the relevant criteria for assessing conformance to the IPPF guidance related to quality assurance of internal audit staffing.
• Develop the key elements of a periodic self-assessment of internal audit staffing.

Quality Assurance – Internal Audit Management
• Design a periodic quality assessment related to management of the internal audit activity.
• Apply the planning guide to identify and highlight any gaps related to quality assurance of managing the internal audit activity by performing a self-assessment involving the applicable IPPF guidance.
• Clarify the relevant criteria for assessing conformance to IPPF guidance related to quality assurance of managing the internal audit activity.
• Develop the key elements of a periodic self-assessment of managing the internal audit activity.

Quality Assurance – Internal Audit Governance
• Design a periodic quality assessment related to Internal Audit Governance.
• Interpret IPPF guidance related to quality assurance for governance of the internal audit activity.
• Apply the planning guide to identify and highlight any gaps related to quality assurance for governance of the internal audit activity by performing a self-assessment involving the applicable IPPF guidance.
• Clarify relevant criteria for assessing conformance to IPPF guidance related to quality assurance for governance of the internal audit activity.
• Develop the key elements of a periodic self-assessment for governance of the internal audit activity.

Building the Periodic Internal Assessment
• Design a comprehensive periodic internal assessment including key assessment activities, timing of their performance, and resource requirements to complete them.
• Assess the readiness of the internal audit activity for an external quality assessment.

Developing Metrics and Reporting for the QAIP
• Develop metrics and design reports of results of your internal audit QAIP.
• Interpret key concepts from practice guide “Measuring Internal Audit Efficiency and Effectiveness”
• Identify metrics to measure performance of the QAIP.
• Clarify reporting requirements for QAIP contained in the IPPF
• Design reporting options to communicate results of the QAIP.

ABOUT THE TRAINER
Ms Jacqueline Liau
MBA, B ECONS, CPA (AUSTRALIA), CIA, CCSA, CISA.
Governor, Institute of Internal Auditors Singapore FY 2006-2010.

Jacqueline has about 28 years of senior management experience in internal auditing and corporate risk advisory. She has led and managed audit teams to provide quality Internal Audit and risk assurance services to public sector organisation and companies listed on the Singapore Exchange (SGX) and MNCs. The variety of audit projects/reviews were conducted in Singapore, Asia Pacific region, Europe and USA.

She is currently leading the IA and risk management advisory in a financial institution within the transport sector. Previous positions include Director Internal Audit for a large statutory board in Singapore, Head Internal Audit for three prominent Singapore companies, and Director, Internal Audit Asia Pacific for European and US-listed MNCs. Her internal audit and corporate risk advisory experience covers a wide range of industries such as transport infrastructure and property development, sales and leasing, hotel and related services, commodities, manufacturing, food and retail, shipping and shipyard operations, logistics and warehousing. She also has hands-on Sarbanes Oxley experience such as conducting internal training sessions, reviews of controls documentation, walkthroughs and independent testing of management controls.


You can utilise the training credits which will expire on 31 May 2019 for this training/seminar,etc. Please contact iia-academy@iia.org.sg to verify the availability of your training credits.

Payment by PayNow transfer

Make the payment of your registration fees via PayNow transfer by following the steps below:

1. Upon completing your registration, proceed to payment and select the “Cheque/Fund Transfer” option.
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NOTE: Kindly include your name and/or membership ID under the UEN/Bill Reference Number (text limit of up to 25 characters).
5. Once payment is made, please print screen the transaction and email to iia-academy@iia.org.sg for our tracking purposes.

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Group Discount
Register as a group of 4 or more participants for the same course and enjoy a 10% group discount!
Applicable for participants from the same company registered within the same day. Discount will be indicated and processed on a single invoice.

Terms and Conditions
1. Registered participants will be liable for the full fee even in the event of non-attendance.
2. A processing fee of $100 will be imposed for any cancellation. Cancellation must be submitted in writing 7 days prior to the event date and subject to IIAS’s approval. Substitutions will be permitted and conditions will apply.
3. All registrations must "Proceed to Payment" to complete registration. Full payment must be received prior the course commencement.
4. Contact Person will be notified VIA EMAIL upon successful registration of the course. 
5. Complimentary parking will be provided on a first-come-first-served-basis.
6. IIAS reserves the right to revise the programme as necessary.
7. IIAS reserves the right to cancel or postpone the training should the minimum class size is not met.


PLEASE NOTE:

A system generated email will be sent upon successful registration of the mentioned seminar.
Once the course is confirmed, an email confirmation will be sent to the registrants’ contact email addresses 1 week prior to the course commencement date
If you do not receive any email notification regarding your course registrations, please call IIA Academy at 6324 9030/31.


Registration Closed.