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One Day Seminar: Interviewing Skills for Auditors

Course Code: COM430 CPE Hours: 8
Course Start Date: January 09, 2019 Course End Date: January 09, 2019
Time: 9.00 AM - 5.00 PM Registration Deadline : January 04, 2019
Level of course: Level 1 Trainer: Jeremy Peh
Competency areas: Communication [COM] Course venue: M Hotel Singapore/Oasia Hotel Novena
Course fee (IIA/ ISACA member): $428.00 (Inclusive of GST) Course fee (non-member): $652.70 (Inclusive of GST)
Other Memberships valid for discount: 10% off non-member rate for ISCA and ACCA member
Lunch Provided: Yes Tea Break: Yes
Course Overview:

INTRODUCTION
The goal of an audit interview is to gain knowledge and information that are relevant. It should be done in a highly professional manner within a relatively short time frame to accomplish the goal. The course is designed to assist the auditors to achieve the above goals. It covers many areas such as interview strategy, psychological behaviour, questioning skills, body language and handling interviewees.

Participants will learn what stages they need to go through before an interview to prepare for the event and then what stages to go through during an interview so they can get as much information as possible in an audit interview.

WHO SHOULD ATTEND
Auditors

Course description :

LEARNING OUTCOMES
The workshop will be delivered based on active learning and interactive approach through case studies, group exercises, sharing sessions and role plays to deepen learning.

At the end of the workshop, the participants are expected to walk away with knowledge and skills in how to conduct an audit interview.

COURSE OUTLINE
Interview Strategy
• What is an interview?
• What kinds of interviews exist?
• What is your ultimate aim when interviewing?

How to Prepare For an Interview?
• What are the main pre-interview stages?
• What are the important guidelines on preparation when you want to conduct a face-to-face interview?
• What are the ideal seating arrangements to get maximum results?

Interview Style
• What is an ideal interview?
• What interview strategies are out there?
• What psychological issues should you be aware of so that the interview process is not purely subject to the judgement of an interviewer?

How Should You Structure an Interview?
• What are pre-interview tests?
• What are the guidelines to run a smooth interview?
• What are the critical 5 stages of an interview?
• What should you do after the interview?

How to Ask Effective Questions?
• What are various types of questions you can ask?
• What are the advantages and disadvantages of each type and how can you employ each type to achieve your ultimate objective?
• What are traditional audit interview questions?
• What are structured behavioural questions?
• How should you expect an interviewee to answer your questions?

Interview Techniques
• What techniques can you use to better gather information?
• How to maintain rapport?
• What is Active Listening and how can it benefit you when interviewing?
• What are various ways an interviewee can respond to your questions?
• How should you handle each type of reaction?
• What critical legal issues should you be aware of when interviewing?

Assessment
There will be an assessment component towards the end of Day 2 to assess participants’ understanding of the concepts through a sit-down test.
For participants who do not achieve an overall pass will be able to request for a re-assessment within 14 working days from the last day of the course. Re-assessment will only be allowed once.

ABOUT THE TRAINER
Mr. Jeremy Peh specialises in Solution Thinking, Negotiation and Project Management. He is the principal consultant with Semion Consulting Group. Over the last seven years as consultant-trainer, Jeremy has personally delivered more than fifty successful consulting projects and conducted numerous learning programs to the delight of his customers from various industries in the region. He has assisted them to resolve various challenging business issues through the use of solution thinking model, and upgraded the thinking skills of their managers and executives.

Jeremy has a Bachelor’s Degree in Engineering from the Kyushu University (Japan) and an MBA from the University of Leeds (UK). Jeremy is a certified behavioral consultant by the Institute for Motivational Living, Inc.


You can utilise the training credits which will expire on 31 May 2019 for this training/seminar,etc. Please contact iia-academy@iia.org.sg to verify the availability of your training credits.

Payment by PayNow transfer

Make the payment of your registration fees via PayNow transfer by following the steps below:

1. Upon completing your registration, proceed to payment and select the “Cheque/Fund Transfer” option.
2. Login to Internet Banking or Mobile Banking.
3. Scan our corporate PayNow QR code.
4. Verify our UEN number (S76SS0058D) and release funds.
NOTE: Kindly include your name and/or membership ID under the UEN/Bill Reference Number (text limit of up to 25 characters).
5. Once payment is made, please print screen the transaction and email to iia-academy@iia.org.sg for our tracking purposes.

Click here for more information on PayNow.


Group Discount
Register as a group of 4 or more participants for the same course and enjoy a 10% group discount!
Applicable for participants from the same company registered within the same day. Discount will be indicated and processed on a single invoice.

Terms and Conditions
1. Registered participants will be liable for the full fee even in the event of non-attendance.
2. A processing fee of $100 will be imposed for any cancellation. Cancellation must be submitted in writing 7 days prior to the event date and subject to IIAS’s approval. Substitutions will be permitted and conditions will apply.
3. All registrations must "Proceed to Payment" to complete registration. Full payment must be received prior the course commencement.
4. Contact Person will be notified VIA EMAIL upon successful registration of the course.
5. Complimentary parking will be provided on a first-come-first-served-basis.
6. IIAS reserves the right to revise the programme as necessary.
7. IIAS reserves the right to cancel or postpone the training should the minimum class size is not met.


PLEASE NOTE:

A system generated email will be sent upon successful registration of the mentioned seminar.
Once the course is confirmed, an email confirmation will be sent to the registrants’ contact email addresses 1 week prior to the course commencement date
If you do not receive any email notification regarding your course registrations, please call IIA Academy at 6324 9030/31.


Registration Closed.