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Two Day Seminar: Performing an Effective Quality Assessment

Course Code: IPPF457 CPE Hours: 16
Course Start Date: March 18, 2019 Course End Date: March 19, 2019
Time: 9.00 AM - 5.00 PM Registration Deadline : February 11, 2019
Level of course: Level 2 Trainer: Donald Espersen
Competency areas: International Professional Practices Framework [IPPF] Course venue: M Hotel Singapore/Oasia Hotel Novena
Course fee (IIA/ ISACA member): $1572.90 (Inclusive of GST) Course fee (non-member): $1797.60 (Inclusive of GST)
Other Memberships valid for discount: 10% off non-member rate for ISCA and ACCA member
Lunch Provided: Yes Tea Break: Yes
Course Overview:

As an organization grows and its internal processes change and evolve, its quality monitoring process must keep pace. To ensure consistent quality in this dynamic environment, an ongoing commitment to growth and improvement is essential.

The required elements of a Quality Assurance and Improvement Program (QAIP) include periodic internal assessments and external assessments to demonstrate conformance with The IIA’s International Standards for the Professional Practice of Internal Auditing. In addition, a quality QAIP can provide evidence to the audit committee and management that the internal audit activity is efficient, effective, and adding value. It can also build stakeholder confidence and document a commitment to quality, leading practices, and the internal auditors’ mindset for professionalism.

This course is designed to help participants learn how to perform an effective external assessment and/or periodic internal assessment of an internal audit activity.

Prerequisites: It is recommended that participants take Building a Sustainable Quality Program or have equivalent experience as a prerequisite to this course, as well as an understanding of the International Professional Practices Framework (IPPF).

Course description :

Guided by knowledgeable facilitator with extensive experience in quality assessment activities, participants will:
• Examine the process flow and tools in the new IIA Quality Assessment (QA) Manual and discuss how it can be used to conform with the Standards, while identifying opportunities for improvement.
• Practice using the QA Manual tools to plan, perform, and evaluate the results of an external quality assessment case study.
• Design an efficient and effective periodic internal assessment program for their internal audit activity.
• Evaluate the external quality assessment options and determine which option will work best for their internal audit activity.

Quality Manual and Process Overview
• Examine The IIA Framework for Quality Assessment to identify how the process can be used on external and internal quality assessments.
• Discuss key concepts of the Framework for Quality Assessment.
• Answer common QA questions using IPPF resources.
• Describe the QA Manual process flow and its tools.
• Contrast the three types of internal audit quality assessment.

Planning the Quality Assessment
• Plan an external quality assessment by implementing the QA Manual tools.
• Describe key features of planning guides.
• Apply the planning tools to a quality assessment.
• Describe key features of surveys.
• Analyze survey results.

Performing the Quality Assessment
• Perform an external quality assessment by implementing the QA Manual tools.
• Describe the key features of interview guides.
• Analyze interview results.
• Describe key features of QA programs.
• Analyze QA program results.

Evaluating QA Results
• Evaluate an external quality assessment by implementing the QA Manual tools.
• Apply evaluation criteria on common QA scenarios that require a high-level of professional judgment.
• Determine final ratings (evaluation results).
• Describe key features of the QA Evaluation framework and tools.
• Develop value-added solutions for common QA issues and opportunities.

Periodic Internal Quality Assessment Approaches
• Develop, or validate, an efficient and effective periodic internal assessment approach for your internal audit activity.
• Discuss implications of periodic internal QA based on IPPF guidance.
• Identify the factors needed for an efficient/effective periodic internal QA program.
• Discuss common periodic assessment challenges and possible solutions.
• Identify opportunities for applying the concepts to your internal audit activity.

External Quality Assurance Options
• Determine, or validate, the external quality assurance option that will work best for your internal audit activity.
• Determine the pros/cons and other considerations of the external QA options.
• Describe rationale for selecting the best external QA option.
• Identify opportunities for applying the option selection concepts to your internal audit activity.
• Discuss successful practices used by internal audit activities to get ready for an external assessment.

Mr Don Espersen is an independent internal audit advisor and professional trainer based in St. Paul, Minnesota, USA. He specializes in the design and delivery of customized training programs and internal audit quality improvement activities. He has worked with client groups in Africa, Asia, Canada, the Caribbean, Europe, Mexico, the Middle East, Oceania, South America, and the United States.

Prior to creating d.espersen & associate in 1999, Espersen held a variety of Chief Audit Executive, internal audit management and staff positions in several financial services organizations. During his professional career, he has:
• Served as one of the primary facilitators for The Institute of Internal Auditor’s (IIA) Chief Audit Executive’s Vision University series for over ten years.
• Facilitated over 650 seminars and customized training programs on a wide variety of internal auditing, risk management and internal control topics.
• Developed over a dozen of the IIA’s seminars including: Beyond the Basics: Essential Skills and Practices, Performing an Effective Quality Assessment, and COSO-Based Internal Auditing.
• Flown over 3,380,045 miles and had the privilege and pleasure of working with countless internal audit practitioners and their stakeholders.

He was one of the authors of the IIA's Quality Assessment Manual (2013). He has led over thirty external quality-assessment projects for internal audit groups in a wide variety of industries, sectors, and international locations.

Education and Professional Association Involvement
Don has a B.S. in Business from the University of Minnesota. He has served on six International Committees and was the co-editor of the Internal Auditors “Risk Watch” column from 2001-2008. Don is a member of the Twin Cities Chapter of the IIA and an honorary member of IIA Singapore.

You can utilise the training credits which will expire on 31 May 2019 for this training/seminar,etc. Please contact to verify the availability of your training credits.

Payment by PayNow transfer

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Group Discount
Register as a group of 4 or more participants for the same course and enjoy a 10% group discount!
Applicable for participants from the same company registered within the same day. Discount will be indicated and processed on a single invoice.

Terms and Conditions:
1. Registered participants will be liable for the full fee even in the event of non-attendance.
2. A processing fee of $100 will be imposed for any cancellation. Cancellation must be submitted in writing 7 days prior to the event date and subject to IIAS’s approval. Substitutions will be permitted and conditions will apply.
3. Full payment must be received prior to the event. Registration forms submitted without payment will not be accepted.
4. Contact Person will be notified VIA EMAIL of the result of their application for enrolment within three working days after the enrolment deadline.
5. Registration is on a first-come-first-served-basis and Complimentary Parking will be provided only on a first-come-first-served-basis.
6. IIAS reserves the right to revise the programme as necessary.
7. IIAS reserves the right to cancel or postpone the training should the minimum class size is not met.


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Once the course is confirmed, an email confirmation will be sent to the registrants’ contact email addresses 1 week prior to the course commencement date
If you do not receive any email notification regarding your course registrations, please call IIA Academy at 6324 9030/31.

Registration Closed.