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Job Posting from The Institute of Internal Auditors Singapore

NEW! Membership & Certifications Manager

The Membership & Certifications Manager is mainly responsible for leading and managing the operations of the membership & certification initiatives and programmes by The Institute of Internal Auditors Singapore. In doing so, you play an important role in growing its membership base and providing value for its members.


Job Description:

Membership & Certifications

  • Review membership onboarding process
  • Oversee Membership & Certifications Financials budget and variance analysis
  • Lead Membership & Committee Certifications Initiatives and meetings
  • Manage membership database
  • Conduct annual membership survey
  • Liaise with IIA Global on membership and certification matters
  • Collaborate with Marketing and Communications team to put up new marketing collaterals
  • Lead and undertake membership engagement programmes and certification initiatives
  • Conduct Business Development visits with new Corporates or stakeholders

Data Protection Officer (DPO)

  • Ensuring compliance with PDPA when developing and implementing policies and processes for handling personal data
  • Fostering a data protection culture among employees and communicating personal data protection policies to stakeholders
  • Managing personal data protection-related queries and complaints
  • Alerting management to any risks that might arise with regard to personal data
  • Liaising with the PDPC on data protection matters, if necessary

Customer Relationship Management (CRM) Software

  • Perform assessment on CRM continuity
  • Lodge incident tickets for the team
  • Coordinate with third-party vendor on matters pertaining to CRM software i.e. features enhancement and subscription renewals



  • A Bachelor degree in a related field, with at least 3 years of membership/client related engagement experience
  • High level of comfort with members and stakeholder engagement
  • Comfortable with using MS Office i.e., Powerpoint and Excel
  • Basic proficiency in HTML and experience managing website content
  • Good communication and presentation skills, both written and verbal
  • Strong attention to details, self-directed initiative, resourcefulness and drive for innovation


Interested parties are invited to send their resumes to Ms TengLi at finance@iia.org.sg with the subject header Application for Membership & Certifications Manager. Only shortlisted applicants will be notified. 

Closing date: 17 June 2022

Date posted: 18 May 2022